Agentic artificial intelligence (AI) is becoming integral to supply chain software, with Gartner predicting adoption will rise from 5% to 60% by 2030. Freight forwarders that enhance their rate data now will benefit the most, as effective AI relies on comprehensive and organized data across transport modes. Currently, many forwarders still depend on manual processes, with only 29% having automated core workflows. cargo.one has addressed this gap by integrating air and ocean rate data, improving quoting speed and accuracy significantly. AI can process quotes 68% faster and with 89% accuracy, allowing teams to focus on complex tasks. Forwarders are encouraged
to adopt AI gradually, starting with co-pilot modes before moving to full autonomy. The success of logistics digitalization hinges on treating rate data as a foundational asset for AI deployment.
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